Complaints

Crsportsbet has closed my account. Player Complaint

A Player has published complaint on SBR Forum regarding CRSportsBet (rated as C-) the player said that the sportsbook closed the account without any reason.

According to the payer he deposited $300 and got a 100% bonus before to increase his balance to $5,625. He requested a $1,000 cashout 3 weeks ago approx but the payment never got true. The player said that CRSportsBet told him that the payment was going to be applied by April 19.

Player transcription

They have closed my account and this is the email I got

Hello Chaim,

We have done an extensive analysis on your account history: wagering, payouts and deposits, as well as chat transcripts, phone conversations and emails.

– You have been our customer since April 2017.
– You have played consistently for few months.
– Your 3 deposits have been refunded for total of $1000
– You have a current balance of $11342 and you will receive the pending balance via Money orders within the next 90 days.

Our Wagering Risk Management Department has determined that after analyzing your betting behavior you cannot be considered a recreational player.

Your behavior is against the following website terms and conditions:

https://www.crsportsbet.ag/terms.html

ACCOUNT HOLDER TERMS AND CONDITIONS
10. We cater to recreational players only. Any professional, steam, or syndicate players will have their accounts closed immediately and funds at the moment will be confiscated.

Based on this, your accounts are CLOSED as of this moment. No more betting action will be taken from you in any manner.

We have discussed your case with our affiliates and referral sites. They are aware of the situation.

We would like to thank you and we wish you the best of lucks in your future endeavors.

Regards,

Albert Fisher
Risk and compliance
finance@crsportsbet.ag

***
Many players have reported similar situation with crsportsbet.ag if you read the thread the topic is “hot” at this moment. (Source)

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